退款政策

RETURNS & REFUNDS POLICY

Last updated: October 23, 2026

All orders in our store are shipped internationally. International return shipping typically costs more than the item itself and involves customs procedures in both directions, so physical returns are not practical — for you or for us. For that reason, we handle all after-sales issues WITHOUT returns: with a free replacement, a refund, or store credit instead. You will never be asked to ship an item back to us.

1. CONTACT US FIRST
Whatever the problem, email us first at [1662248212@qq.com] with your order number. Please do NOT ship any item back — we are unable to receive unauthorized return parcels, and any shipping cost you incur sending items without our instruction will not be reimbursed.

2. DEFECTIVE, DAMAGED, OR INCORRECT ITEMS
If your item arrives defective, damaged, or different from what you ordered, contact us within 30 days of delivery and include clear photos of the issue. Once verified, you can choose:
- A free replacement sent immediately, or
- A full refund to your original payment method
You keep or dispose of the faulty item — there is no need to send it back.

3. WRONG SIZE
If the size you ordered does not fit, contact us within 30 days of delivery and choose:
- A 30% discount code toward a new order in the correct size (you keep the original item), or
- A 20% partial refund to your original payment method (you keep the item)
Please check the size chart on the product page carefully before ordering — sizes follow the chart measurements, not your usual local sizing.

4. PERSONALIZED ITEMS
Items customized to order — including any jersey with a printed name, number, or patch — cannot be refunded or credited for sizing or change-of-mind reasons, as they are made specifically for you. If a personalized item arrives defective or incorrect, Section 2 applies in full.

5. CHANGE OF MIND
If you simply changed your mind about a non-personalized item that is unworn and unused, contact us within 30 days of delivery and we will offer you a 20% partial refund or a 30% store credit — you keep the item. We do not offer full refunds for change-of-mind purchases.

6. REFUNDS
Approved refunds are issued to your original payment method within 5–10 business days of approval. Shipping charges are refunded only when the issue was our error (defective, damaged, or incorrect items).

7. LOST IN TRANSIT
If your package is confirmed lost in transit, we will resend your order or refund you in full — your choice.

8. ORDER CANCELLATIONS
Orders may be cancelled for a full refund at any time before shipment. Once shipped, an order cannot be cancelled and is handled under the sections above. Personalized items that have entered production cannot be cancelled.

9. ITEM CONDITION
The resolutions in Sections 3 and 5 apply to items that are unworn, unwashed, and unused. Items showing signs of wear or washing are not eligible for partial refunds or credit.

10. YOUR STATUTORY RIGHTS
Nothing in this policy limits or excludes any rights you may have under the consumer protection laws of your country of residence, including statutory withdrawal and warranty rights in the EU and UK. If you wish to exercise a statutory right, contact us and we will arrange it with you directly.

Questions? Email [1662248212@qq.com] — we reply within 24 hours on business days.